Can the backrest height be adjusted?
Yes, by raising and lowering the push handles in the rear side frame or back frame one can adjust the back height.
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Can I get my wheelchair in different colors?
Yes you can! You can find the list of available colors on the product's order form. If you're looking for something more unique, our Built-4-Me team can help supply a product to your specific needs.
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What wheelchair cushions are available?
There are a number of different wheelchair cushions available for our products. You can view our complete range of JAY wheelchair cushions online. For the best comfort we advise you to contact your nearest authorized Sunrise Medical dealership.
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I need a product with a special-order option that's not on the order form. Can you provide it?
Yes we can! Our Built-4-Me team are experts in designing and building personalized wheelchairs to your exact requirements. Find out more here.
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Do you rent mobility scooters or wheelchairs?
No, we do not rent products to individuals. However, many of our authorized Sunrise Medical dealerships do. Please contact us to find your nearest one.
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Where can I find the serial number on my wheelchair?
Your serial number is usually found on the frame underneath the seat (or on the cross brace of a folding wheelchair). It will be a white sticker with a barcode and a series of numbers.
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I've scratched the frame of my wheelchair. Do you offer touch-up paint?
Unfortunately we don't. However, nail varnish is an extremely inexpensive and easy way of fixing any small scratches or blemishes to your wheelchair's frame.
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